IBEDC Appeals To Okeho Customers, Assures On Better Supply

Ibadan Electricity Distribution Company (IBEDC) has pleaded with customers and residents around Okeho, Oyo state to be patient and embrace constructive dialogue to ensure better business relationships.

The company made the plea in a reaction to an online publication over the poor power supply experienced by the communities at Okeho council areas, particularly inadequate metering and high billing of customers.

The company also appealed for calm from the affected communities assuring them that the power supply situation would soon improve.

In a statement by the Chief Operating Officer of the Company, Mr. John Ayodele explained that a 132KV line supplies the 11 LGs from Oyo town to Iseyin, Okeho, Otu, Paapo, Ago-Are up to Saki, which according to him puts a lot of pressure on the infrastructure and thereby results in poor performance.

Ayodele noted that with the challenge, the Federal Government has commenced construction of a new 132 KV line to augment and improve the present supply.

He said “In addition, we are about to energize the control room at Ogan to enable effective supply arrangement by stepping down the 33KV line to 11KV, this will serve the communities better.

“Okeho is on service band E, which means that they should get an average supply of four hours daily, but currently they get an average of five hours.

“Also in line with NERC stipulated tariff, the communities are billed monthly on cumulative average of computerized daily supply in compliance with the capping policy.

“IBEDC is a customer-centric organization, and we are working on metering our customers to put an end to the billing issues.

“As soon as we begin more deployment of meters under the National Mass Metering Programme (NMMP) or any other scheme approved by NERC, we shall continue to meter our customers based on the service band categorization for ease of distribution.”