Customers Lament As MTN Experiences Service Outage

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Nigeria’s largest telecommunication provider, MTN is currently experiencing service outage, denying its customers from connecting with loved ones and business associates in some parts of the country.

Users were unable to use the mobile network operator’s call, data and SMS services.

“Emergency calls only” showed on the screens of MTN users our correspondent spoke with as of the time of filing this report at 04:30pm on Saturday. They started experiencing the outage around 2:30pm on Saturday.

Some of the users, who also subscribed to other telecom service providers, have since switched over in the interim to link up with friends and family.

Acknowleging this on its verified page, MTN Nigeria wrote: “Dear customers, we apologise for any inconvenience this has caused”.

The telecoms provider with 77.35 million subscribers, recently celebrated 20 years of operations in Nigeria.

Some MTN users have gone on social media to lament their frustration.

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